We ship most orders within 3 business days. Delivery details will be provided in your confirmation email. Since we are a small business and make all jewelry to order, there are delays from time to time. If there is a delay we will contact you within 2 business days and provide an updated ship date. 

During the Winter Holidays and Mother's Day it may take up to 5 business days for your order to ship.

We use USPS. You’ll be asked to select a delivery speed during checkout.

Since all jewelry is handmade and made to order, there are no refunds. But we do accept exchanges within 15 days of receiving your order.

Please contact us at samancajewelry@gmail.com with any questions or issues.

I love to tailor jewelry designs for my customers. Please email me at samancajewelry@gmail.com with the details of your request and I'll get back to you with a cost and timeframe to get your special piece done!